First, choose how many scoops you'd like your Mystery Box to include. We then scoop Lucky Ducks from our bowl, and the ducks determine the coloured mystery balls you'll receive. Inside each mystery ball is a hidden surprise, making every box a unique and exciting unboxing experience!

First, choose how many items you'd like your Self-Care Mystery Box to include. We then randomly select the same number of mystery balls, with each ball containing a hidden self-care surprise. Every ball is opened and carefully packed into your box, making each order a unique and exciting experience.

Yes! Simply select your favourite colour theme when placing your order, and we'll curate your box to match it as closely as possible.

The fun is in the surprise! While you choose the box type, size, and colour theme, the items inside are carefully selected by us. However, if there's a specific item you'd prefer not to receive, simply mention it in the "Special Requirements" section. We'll do our best to exclude or replace that item whenever possible.

Depending on the box you choose, you may receive items such as cute stationery, stickers, pens, washi tape, memo pads, lip balm, face masks, scrunchies, eye masks, candles, accessories, and other fun surprises.

Yes! We do our best to ensure that all boxes within the same category and size offer approximately the same value. While the items may differ, the overall value of each box is carefully balanced so every customer receives a fair and exciting surprise.

All orders are carefully hand-packed and shipped within 1–3 business days after your order is placed.

Yes! Every Lovey Dovey box is beautifully packed, making it perfect for gifting yourself or someone special. Contact us for more details. 

Absolutely! If you're looking for a custom box for birthdays, giveaways, schools, or special events, feel free to contact us.

No! Every mystery box is unique. While some items may occasionally repeat between boxes, we always aim to create a fresh and exciting experience.

Yes! We ship both within GCC and internationally. Shipping costs and estimated delivery times are calculated at checkout based on your location.